Privacy Policy
Last updated: 2026-06-11
This Privacy Policy explains how Lingtu AI collects, uses, stores, and protects information when you use our website, merchant dashboard, customer intake links, AI brief collection tools, and related services.
1. Information We Collect
We may collect account information such as your name, email address, shop name, contact details, billing status, order information, uploaded files, client intake responses, usage data, device data, and support communications.
2. How We Use Information
We use information to provide and improve the service, manage accounts, process billing and AI credits, generate briefs and prompts, support users, protect security, prevent abuse, and comply with legal obligations.
3. Client and Uploaded Materials
Materials submitted by you or your clients are processed to deliver the requested workflow. You are responsible for ensuring you have the right to upload and process client content through Lingtu AI.
4. Service Providers
We may use trusted hosting, database, analytics, payment, email, and AI infrastructure providers. These providers process information only as needed to support Lingtu AI.
5. Data Retention and Security
We retain information for as long as needed to provide the service, maintain records, resolve disputes, and meet legal requirements. We use reasonable technical and organizational safeguards to protect data.
6. Your Choices
You may request access, correction, deletion, or export of your account information where applicable. Some data may be retained when required for security, billing, dispute resolution, or legal compliance.
7. Contact
For privacy questions or requests, contact us at support@lingtu.io.